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Privacy statement

Privacy Statement

Privacy & cookie policy

Last revision: 15.12.2020

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General

This site (www.crmb.co.uk) is designed to provide information about CRMB Limited (“CRMB”). Your privacy is important to us and this Privacy Policy explains how we use any Personal Information we collect about you when you visit our website. We review this policy and have aligned our data requirements towards the General Data Protection Regulation (GDPR) (EU) 2016/679.

 

We are CRMB, company registration number 13030235, located at CRMB Ltd. The Quadrant Centre, Limes Road, Weybridge, Surrey, KT13 8DH

 

Trademarks

The display of any trade names or trademarks within this website does not imply that any licence has been granted to any third party in respect of the same.

 

Copyright and use

CRMB owns the copyright in the content published on this website except where indicated otherwise by the inclusion of a third party proprietary notice. Unless specifically prohibited by a notice published on any part of this website, you may make a print of such parts of this website as you may reasonably require for your own personal use provided that any copy has attached any relevant proprietary notices and/or disclaimers. All other use is strictly prohibited.

 

CRMB is not responsible for the content of any website linked from www.crmb.co.uk and does not necessarily endorse the views expressed within them. CRMB cannot guarantee that these links will work all of the time and has no control over the availability of any of these sites.

 

How we use your information

This Privacy Policy tells you what to expect when we collect and process personal information. For professional personal data  (e.g. business related data) the legal basis for this is our legitimate interests, namely the control and maintenance of our website,   business administration and the performance or creation of a contract between you and us. For employment-related personal data, the legal basis for this is our legitimate interests, namely the protection and assertion of legal rights and/or the performance or creation of a contract between you and us as an employer and/or employment and fiscal legal obligations.

 

We will not store any of your information outside of the European Economic Area [EEA].

Should we decide to process any personal data for a purpose other than that for which it was collected, we will provide you with information on that other purpose and with any relevant further information prior to that further processing.

 

Your data will not be subject to automated decision making.

 

Visitors to our websites

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

 

In order to provide you with our products and services, or to reply to any enquiries, we collect professional information (e.g. business related data) about you and your company submitted to our websites, passed on during telephone conversations, included in emails and mobile messaging and any other form of written or verbal communication. For example, we might keep a record of your name, work address and associated delivery addresses, work email address and work telephone number/s. We also hold the IP addresses of visitors to the website.

 

Where we want to collect personal data we will make this clear and will explain what we intend to do with it.

 

By continued use of our website, you consent to the Company collecting analytical and professional information about you and your organisation in accordance with the terms set out in this Policy. You also consent to the Company using the analytical and professional information for market research, marketing, sales, customer relationship management (CRM), operational, financial and legal purposes in accordance with the terms set out in this Policy.

 

Cookies

CRMB are committed to protecting privacy and collecting data anonymously. Any personal information which is submitted by a user in the course of using the website will be safeguarded under the Data Protection Act 2018. This Act regulates the processing of information relating to individuals, including the holding, use or disclosure of such information. Our data is stored in a secure database protected by a number of access controls.

 

As a result of new UK legislation relating to the use of cookies and similar technologies, cookies on websites can only be used with the specific consent of the website user unless that cookie is strictly necessary for a service explicitly requested by a user.

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How does CRMB use cookies?

CRMB does not use cookies to collect personally identifiable information about any user of the website.

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Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

 

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

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Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

 

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Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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By using our website, you agree that we can place these types of cookies on your device.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

 

Find out how to manage cookies on popular browsers:

 

To find information relating to other browsers, visit the browser developer’s website.

 

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

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Email

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

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Your rights

Under the Data Protection Act 2018 and EU GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you, namely;

 

  • The right to be informed; why we process the personal data, who we share the data with and how long we will store the data for (see above)

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • The right not to be subject to an automated decision

  • You can read more about these rights here.

  • Access to personal information and the exercising of rights

  • We try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘Subject Access Request’. If we do hold information about you we will:

  • give you confirmation as to whether or not we are holding any personal data about you and if yes, a description of it;

    • ​tell you why we are holding it and how long for

    • tell you your rights in respect of personal data held by us

    • tell you who it could be disclosed to;

    • ​let you have a copy of the information in an intelligible form.

 

However, the right to obtain a copy must not adversely affect the rights and freedoms of others.

 

To make an enquiry about any personal information we may hold, you need to put the request in writing addressing it to our Chief Financial Officer, at the address provided below.

 

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes or exercise any of your other rights by contacting us via our address.

 

Disclosure of personal information

Generally, we will not disclose personal data to third parties not listed in this Policy without your consent. However, there may be circumstances where we can pass on personal data without consent, for example, to prevent and detect crime and to produce anonymised statistics.

 

Links to other websites

This Privacy Policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

 

Changes to this Privacy Policy

In the event we make changes to this Privacy Statement we will update the changes on this page and update the revision date and version at the top.

 

How to contact us

You can write to:

CRMB Ltd.

The Quadrant Centre

Limes Road

Weybridge

Surrey

KT13 8DH

United Kingdom

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